Last updated: april 2025

At Arka Plugin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, create an account, purchase a plugin, or use our WordPress products, including RankForge, SpeedNest, FlowPress, and GuardLayer.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account information
Such as your name, email address, company name, billing details, and login credentials.

Purchase and billing information
Such as your order history, subscription plan, invoice details, payment status, and tax-related information.

Website usage data
Such as pages visited, browser type, device information, IP address, referral source, and interaction with our website.

Plugin usage data
Such as license activation status, plugin version, WordPress version, PHP version, error logs, security events, performance reports, and feature usage.

Support information
Such as messages you send to our support team, technical details, screenshots, and diagnostic information needed to resolve your request.

2. How We Use Your Information

We use your information to:

  • Provide access to our plugins and services.
  • Manage licenses, updates, subscriptions, and billing.
  • Improve plugin performance, reliability, and security.
  • Respond to support requests.
  • Send important service updates.
  • Detect abuse, fraud, or security risks.
  • Improve our website, user experience, and product features.
  • Send marketing emails when you have opted in or when permitted by applicable law.

3. Legal Basis for Processing

Depending on your location, especially if you are in the European Economic Area, we process personal data based on one or more legal grounds, including:

  • Contractual necessity, when we need your data to provide our plugins and services.
  • Legitimate interests, such as improving our products, preventing fraud, and securing our services.
  • Consent, for optional cookies, newsletters, or marketing communications.
  • Legal obligations, such as tax, accounting, and compliance requirements.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Keep you logged in.
  • Remember your preferences.
  • Analyze website traffic.
  • Improve performance and usability.
  • Measure marketing campaigns.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal data.

We may share limited information with trusted service providers who help us operate our business, including:

  • Payment processors.
  • Email delivery providers.
  • Hosting providers.
  • Analytics tools.
  • Customer support platforms.
  • Security and fraud prevention services.

These providers may only use your information to provide services on our behalf.

6. Plugin Data and WordPress Websites

Some Arka Plugin products may process technical data from your WordPress website to provide their features.

For example:

  • RankForge may analyze SEO metadata, content structure, keywords, and internal links.
  • SpeedNest may analyze performance data, cache status, assets, images, and loading behavior.
  • FlowPress may process workflow triggers, automation logs, and action history.
  • GuardLayer may process security events, IP addresses, firewall logs, malware scan results, and login protection events.

We only collect the technical data required to provide, improve, and secure these services.

7. Data Retention

We keep your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Account and billing records may be retained for legal, tax, or accounting reasons. Support messages and technical logs may be kept for a limited period to improve service quality and resolve future issues.

8. Data Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service can guarantee complete security. You are responsible for keeping your account credentials secure.

9. International Transfers

Your information may be processed in countries other than your own. When required, we use appropriate safeguards to protect personal data transferred internationally.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to certain processing.
  • Request restriction of processing.
  • Request data portability.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at: [[email protected]]

11. Marketing Communications

You may receive product updates, offers, or educational content from us if you subscribed or purchased one of our products.

You can unsubscribe at any time using the link included in our emails or by contacting us directly.

12. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal data from children.

13. Third-Party Links

Our website may contain links to third-party websites, plugins, platforms, or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before using them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

Significant changes may be communicated by email or through a notice on our website.

15. Contact Us

For questions about this Privacy Policy or your personal data, contact us at: https://arkasith.com/contact/

Arka Plugin